Twycross Zoo - Follow Your Heart

Opening Times: 10am - 6pm

Charity Heart

Twycross Zoo is a registered charity (number 501841) which exists to support conservation, education and research.

Conservation Education Manager (4899)



Salary of £32,500 + excellent benefits package

Job Location
- United Kingdom -- England -- West Midlands -- Warwickshire -- Atherstone

Job Type

15 November 2021

Conservation Education Manager

East Midland Zoological Society has been running Twycross Zoo for almost 60 years in the heart of England in Atherstone. We are an award-winning conservation and science-led zoo, and are a registered charity, welcoming over half a million people every year.

We house 500 animals which include the largest chimpanzee family in the UK and the biggest primate collection in the world. We are the only zoo in Europe to house all 4 great apes – Gorilla, Orangutan, Bonobo and Chimpanzee, and we care for some of the most endangered and precious lives to the highest welfare standards, including Sumatran Tigers, Amur Leopards and Snow Leopards.

Twycross Zoo (TZ) is at the forefront of conservation, education and research, and we have a strong commitment to our award-winning education programme, aiming to increase the level of awareness, knowledge and understanding of visitors about our animals and their plight in the wild.

This is an exciting time to join Twycross Zoo as we have recently been awarded £20m grant funding to develop the National Science and Conservation Centre (NSCC) on the Twycross Zoo site. The NSCC will support vital work around species conservation. It will bring together experts in conservation science and train the next generation of conservationists, whilst offering researchers from around the world the opportunity to study the four great apes as well as 100 endangered species, in naturalistic complex environments. The facilities will include a lecture theatre, classrooms, and laboratories, all planned to open in 2024.

The Role – Conservation Education Manager

Reporting to the Head of Life Sciences, as the Conservation Education Manager you will recruit, develop and lead a small Conservation Education Team and drive the delivery of education strategy in line with our conservation strategy. Your duties will include:

  • Supporting and developing partnerships with higher and further education organisations alongside the Research and Conservation Manager
  • Developing and delivering higher level training that can be offered collaboratively as part of the National Science and Conservation Centre
  • Developing innovative learning experiences and public engagement across the zoo site
  • Conducting ongoing monitoring and evaluation to ensure that education activities contribute to strategic conservation goals
  • Working with the Marketing Team to develop in-zoo interpretation, website content and public campaigns
  • Managing the budget, resources and carrying out departmental reporting
  • Overseeing the organisation of education volunteers and their contribution to the engagement programme
  • Liaising closely with the other Life Sciences managers as needed on collaborative research goals
  • Helping to manage the zoo’s library, ensuring facilities are used appropriately and make recommendations for new material and resources
  • Representing the zoo on relevant external bodies, at conferences and in the media

Our Requirements – Conservation Education Manager

  • Educated to MSc level in a conservation / animal-based or education subject, PhD preferred
  • Experience developing and delivering conservation education and training in a zoo or university setting
  • A teaching qualification or equivalent experience in teaching across a wide range of ages and abilities, using different delivery methods including virtual delivery
  • Experience managing a team in a zoo or education setting, with exceptional skills in programme delivery and the ability to inspire a team
  • Understanding and interest in wildlife conservation in relation to zoos
  • Excellent computer skills with good working knowledge of Microsoft Word, Excel and Outlook
  • A full driving licence and willingness to drive zoo vehicles as required
  • Willingness to undertake first aid training to achieve a First Aid at Work certificate and become part of the zoo’s on call first aid rota
  • Ability to obtain a satisfactory DBS check
  • Willingness to be part of the Duty Zoo Manager rota

Although not essential, experience in and thorough understanding of planning, developing, and implementing educational programs in a learning outside the classroom setting, would be desirable.

The Package

  • Permanent contract
  • Salary of £32,500
  • 31 days annual leave
  • Uniform
  • Staff membership card giving you free entry to the Zoo on your days off
  • Complimentary Twycross Zoo ticket allowance for friends and family
  • Free access to other BIAZA zoos and aquariums
  • 25% discount in the Twycross Zoo gift shop
  • 10% discount in Twycross Zoo food and beverage outlets
  • Free onsite parking
  • Star of the month award scheme
  • Access to work counselling services

You’ll be working Monday to Friday 9am to 5:30pm, although flexibility will be required to cover research and conservation events.

All applications for this Conservation Education Manager vacancy are to be submitted online, and strictly no agency calls or agency CV submissions.

Contact information

Twycross Zoo