Twycross Zoo - Follow Your Heart

Opening Times: 10am - 6pm

Charity Heart

Twycross Zoo is a registered charity (number 501841) which exists to support conservation, education and research.

Animal Keeper Team Leader (Birds, Herps and Inverts) (5760)



Salary of £27,731 + generous annual leave & attractive benefits

Job Location
- United Kingdom -- England -- West Midlands -- Warwickshire -- Atherstone

Job Type

22 September 2022

Animal Keeper Team Leader (Birds, Herptiles and Invertebrates)

The East Midland Zoological Society has been running Twycross Zoo for almost 60 years in the heart of England in Atherstone. We are an award-winning conservation and science-led zoo, and are a registered charity, welcoming over half a million people every year.

We are home to 500 animals, including one of the largest chimpanzee families in the UK, and our primate collection is up there with the best in the world! We’re the only zoo in the UK to house all four great apes and we care for many other endangered species to the highest welfare standards, including Eastern black rhino, Sumatran tigers, Amur leopards and snow leopards.

In 2014, we launched our 20-year £55 million Masterplan. Since this time, new habitats include our Giraffe Savannah, Gibbon Forest and a £3.5 million world-class chimpanzee habitat, Chimpanzee Eden, and we are looking forward to building on this continued growth and success.

The Role - Animal Keeper Team Leader (Birds, Herptiles and Invertebrates)

Reporting to the Curator of Animal Operations, you’ll play a key role in leading the team of around 5 colleagues caring for the animals in the bird, herptile and invertebrates section of Twycross Zoo, working with a wide variety of bird species including owls, flamingos, penguins, and parrots. The section also includes various species of herptiles and invertebrates. Your role will require you to:

  • Motivate and manage a team of Deputy Team Leader and Keepers
  • Ensure that the team are adequately trained and new employees are properly inducted
  • Carry out performance management of direct reports
  • Liaise with HR to ensure appropriate handling of people management issues
  • Ensure responsibilities for animal welfare and the presentation of the collection are met, while ensuring continued improvement of standards in line with best practice and being involved in making ethical decisions
  • Work closely with the zoo’s animal health/veterinary department regarding all aspects of animal health care, including assisting with the capture and restraint of all species and being involved with implementation of preventative medicine programmes as required
  • Maintain up-to-date knowledge and understanding relevant to area of responsibility, utilising all available resources and making recommendations for change
  • Ensure that budgeting guidelines and responsibilities are adhered to
  • Represent the zoo on appropriate professional and scientific bodies and promote its profile and reputation as an outstanding centre of animal management, education and conservation
  • Be part of the team ensuring the security of the zoo premises and grounds at all times, and handle emergencies as required
  • Be part of the rota covering the Duty Animal Manager role

Our Requirements – Animal Keeper Team Leader (Birds, Herptiles and Invertebrates)

  • Substantial relevant experience of zoological animal management, which must have included working with birds, herptiles and inverts within a zoo or similar environment
  • An appropriate animal related qualification
  • Superb leadership and people management skills
  • IT competence (including with Microsoft Office and ZIMS)
  • A passion for the zoo’s work and purpose
  • Willingness to be trained as a first aider and to be on call as part of the Zoo’s first aid duty rota

The Package

  • Permanent contract
  • Salary of £27,731
  • 31 days annual leave
  • Uniform
  • Staff membership card giving you free entry to the Zoo on your days off
  • Complimentary Twycross Zoo ticket allowance for friends and family
  • 25% discount in the Twycross Zoo gift shop
  • 10% discount in Twycross Zoo food and beverage outlets
  • Star of the month award scheme
  • Access to work counselling services

You’ll work 43 hours per week on a rota (which includes weekends and bank holidays), working 5 days out of 7 between the hours of 8am to 5pm during the winter months, and 8am to 6pm for the remainder of the year.

More about Twycross Zoo:

Twycross Zoo is at the forefront of conservation, education and research. We have a strong commitment to our award-winning education programme, aiming to increase the level of awareness, knowledge and understanding of visitors about our animals. We aim to inspire visitors to support biodiversity conservation in any way they can. 

This is an exciting time to join Twycross Zoo as we have recently been awarded £20m grant funding to develop the National Science and Conservation Centre (NSCC) on the Twycross Zoo site. The NSCC will support vital work around species conservation. It will bring together experts in conservation science and train the next generation of conservationists, whilst offering researchers from around the world the opportunity to study the four great apes and other endangered species, in naturalistic complex environments. The facilities will include a lecture theatre, classrooms, and laboratories, all planned to open in 2024.

How to Apply

All applications for this Animal Keeper Team Leader (Birds, Herptiles and Invertebrates) vacancy are to be submitted online, and strictly no agency calls or agency CV submissions.

Shortlisting and interviews for this Animal Keeper Team Leader role will take place while the advert is live; the vacancy will be closed as soon as the successful candidate is appointed. Applicants are therefore encouraged to submit applications as soon as possible.

Contact information

Twycross Zoo