Twycross Zoo - Follow Your Heart

Opening Times: 10am - 6pm

Charity Heart

Twycross Zoo is a registered charity (number 501841) which exists to support conservation, education and research.

Deputy Team Leader (Great Apes) (4904)



Salary of £23,669 + generous annual leave + benefits

Job Location
- United Kingdom -- England -- West Midlands -- Warwickshire -- Atherstone

Job Type

11 November 2021

Deputy Team Leader (Great Apes)

East Midland Zoological Society has been running Twycross Zoo for almost 60 years in the heart of England in Atherstone. We are an award-winning conservation and science-led zoo, and are a registered charity, welcoming over half a million people every year.

We house 500 animals which include the largest chimpanzee family in the UK and the biggest primate collection in the world. We are the only zoo in Europe to house all 4 great apes – Gorilla, Orangutan, Bonobo and Chimpanzee, and we care for some of the most endangered and precious lives to the highest welfare standards, including Sumatran Tigers, Amur Leopards and Snow Leopards.

In 2014, we launched our 20 year, £55million Masterplan. Since this time, new habitats which have opened to the public include Giraffe Savannah, Gibbon Forest and a £3.5 million world-class chimpanzee habitat, Chimpanzee Eden, and we are looking forward to building on this continued growth and success.

The Role – Deputy Team Leader (Great Apes)

As the Deputy Team Leader, you will take a hands-on approach to ensuring that animal keeping is carried out to the Zoo’s required standards on a day-to-day basis, and actively support the Team Leader. Your duties will include but will not be limited to:

  • Managing all areas of animal husbandry
  • Reviewing diets and ensuring the correct diets are prepared and distributed
  • Leading and supervising introductions of new animals into social groups
  • Monitoring pregnancies and births
  • Liaising with the on-site veterinary team to ensure optimal health of all animals
  • Checking and ensuring enclosure structure security, reporting any concerns immediately

In addition to the above, you will also:

  • Report to the Team Leader, managing and supervising a team of up to 10 Animal Keepers, alongside another Deputy Team Leader
  • Assist the Team Leader with the training and development of Great Apes Keepers, including conducting 121s, performance reviews and suggest performance improvements
  • Participate in on-site research projects (mostly behavioural, cognitive and welfare studies)
  • Supervise and encourage work experience students and apprentices
  • Engage with visitors and answer enquiries

Our Requirements – Deputy Team Leader (Great Apes)

  • Proven experience and demonstrable working knowledge of zoological animal management, with a strong track record of working with Great Apes
  • Experience of people / team management
  • Excellent communication and interpersonal skills
  • Good team player with a positive and enthusiastic outlook and the ability to motivate a team
  • Ability to adapt to change
  • Good IT literacy with working knowledge of Microsoft Office applications

Although not essential, ideally you will have or be working towards an appropriate qualification, such as the Diploma in the Management of Zoo Animals and Aquaria.

The Package

  • Permanent contract
  • Salary of £23,669
  • 31 days annual leave
  • Uniform
  • Staff membership card giving you free entry to the Zoo on your days off
  • Complimentary Twycross Zoo ticket allowance for friends and family
  • Free access to other BIAZA zoos and aquariums
  • 25% discount in the Twycross Zoo gift shop
  • 10% discount in Twycross Zoo food and beverage outlets
  • Free onsite parking
  • Star of the month award scheme
  • Access to work counselling services

You’ll be working 43 hours per week on a set 3-week rota. You’ll work 5 days out of 7 between the hours of 8am to 6pm during the summer and 8am to 5pm during the winter months.

More About Us

Twycross Zoo is at the forefront of conservation, education and research, and we have a strong commitment to our award-winning education programme, aiming to increase the level of awareness, knowledge and understanding of visitors about our animals and their plight in the wild.

This is an exciting time to join Twycross Zoo as we have recently been awarded £20m grant funding to develop the National Science and Conservation Centre on the Twycross Zoo site. The NSCC will support vital work around species conservation, bringing together experts in conservation science and train the next generation of conservationists, whilst offering researchers from around the world the opportunity to study the four great apes as well as 100 endangered species, in naturalistic complex environments. The facilities will include a lecture theatre, classrooms, and laboratories, all planned to open in 2024.

All applications for this Deputy Team Leader (Great Apes) vacancy are to be submitted online, and strictly no agency calls or agency CV submissions.

Contact information

Twycross Zoo